TROUBLESHOOTING & FAQs

“MY STREAM IS LAGGING!!!!”

Check this sweet link to decrease lag - http://nolag.info/

“MY CHANNEL IS NOT WORKING!!!!”

If you are watching a fixed sports channel, such as Sky Sports, first try another stream located in blue at the top, left corner of the stream.For all other channels- It may be a combination of things, but try all of these suggestions below one at a time to fix your stream.
• Refresh your page. Still not working? Refresh it again. Refresh 10-20 times before continuing
• Clear your Cookies, Cache and history and refresh page. (How do you do that? Locate your browser here and follow the steps:  http://www.wikihow.com/Clear-Your-Browser's-Cache
• Try a different browser... Still not working? Try another one.
• Make sure your flash is up to date;  http://get.adobe.com/flashplayer/
• Finally, reset your modem. Turn of your modem for 10 seconds and then turn on. If this does not work, try refreshing the page constantly. If it still doesn’t work- we cant help you, sorry!

“MY GAME IS NOT WHERE IT SAYS IN THE SCHEDULE”

The Schedule is RARELY wrong. Go back and ensure you have the right channel AND time. Remember all times are in UK time. Check that the time listed matches the clock in the top right corner of the schedule.
And remember- WE DO NOT SHOW GAMES IN THE FUTURE. Your game will start when it says in the schedule. NOT before that time!

“I CAN’T USE FULLSCREEN!!”

For some streams Adblock disables some essential things such as full screen.
Pause Adblock, refresh page, then you will see the hidden ads. Click all the 'X's, some are VERY tiny. Find them and close them. Now you can use full screen.

“SERVER NOT FOUND”

To fix this- refresh your page. Still not working? Refresh it again and again. 5-10 times. Still not working? Make sure you have the correct channel and time LISTED IN THE SCHEDULE. You will find the schedule in the menu at the top of every page.. Still not working? then the channel may not be working.


“For Watching on iPhone, iPad, iPod”

Please install this browser for iPhone, iPad, iPod user.



“For Watching on Android 2.x, 3.x, 4.x”

Download the Adobe Flash APK. Android 2.x, 3.x, 4.x
Step 1: Once this is done head to “Settings > Security” and then tick the “Unknown sources” box on your Android device.


AndroidAndroidAndroid
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Note For Android OS:
#Please restart your Phone to complete the installation
#Users are advised that the Flash Player does not work with Chrome
#Browse our site in your mobile built in Internet web browser. or Mozila Firefox
  Viewing TV with Mozila Firefox
Open Firefox, tap the menu button and open Settings > Plugins and choose Enabled.
 TV should then run smoothly on your phone or tablet.